Business Analyst for Public Health

Full Time Austin, Texas Metropolitan Area Texas Health and Human Services

Job Summary

Texas Health and Human Services is seeking candidates for a position of Business Analyst for Public Health on Full Time basis located at Austin, Texas Metropolitan Area. Do not forget to review the job posting carefully before apply online.

Job Title: Business Analyst for Public Health
Company Name: Texas Health and Human Services
Job Location: Austin, Texas Metropolitan Area
Job Type: Full Time
Job Category: Government Administration
Job Link Expiry: 2023-04-15
Posted on:

Job Details:

About the job

Job Description

Under the direction of Public Health Portfolio Project Manager, Business Analyst for Public Health performs advanced (senior-level) business analysis work. Work involves coordinating the gathering, development, and documentation of business /user requirements; the review, assessment, and development of business processes; alignment of business needs with technology roadmaps, architectural roadmaps, product roadmaps and providing recommendations for Portfolio roadmap; identification of the gaps associated with business processes and underlying technical solutions and converting them into future projects; communicating business processes in the form of workflow diagrams; documenting business processes and requirements. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.

Essential Job Functions

(45%) Analyze and document requirements utilizing industry best practices on IT projects and DSHS initiated requests; oversee the development of business and user requirements to help define and support business strategy; assist in the development of the agency and IT strategic plan and the agency information resource plans; manage the formation of Product and Project roadmaps; derive and document requirements from established business processes and existing systems, identify gaps, required enhancements and improvements; develop functional and/or system requirements documentation focusing on efficiency improvements, streamlining applications and modernizing underlying technology; document clear, detailed, and thorough technical specifications for simple to complex requests; act as liaison between technical and non-technical customers, tailoring communication to the audience; meet with different IT teams, customers and stakeholders to establish current and future priorities with IT components to support the program’s business needs and those of the agency; provide IT input on new technologies, architectural or security requirements.

(30%) Oversee and provide input on the requirements management process within Public Health Portfolio; lead high-level requirements meetings to understand and document product, business and technical needs for Public Health; develop Epics, Stories and tasks for Projects; Resolve conflicting business and technical requirements; research, analyze, document and communicate application, data, infrastructure, security, Accessibility needs/requirements and ensure solution alignment to requirements; collaborate with other IT areas, Project Management Office, Chief Technology Officer and Application Development – to perform analysis, design and planning; act as a Product Owner for products being developed using Agile methodologies; leverage standard methodologies, processes, and tools; Support preparation of agency governance materials (i.e., business justification, cost/benefit analysis, etc.); develop, review and provide feedback of project deliverables such as project charters and design documentation; provide feedback to IT and DSHS leadership.

(20%) Analyze policies and procedures to determine the impact on business processes and existing systems; identify and document downstream dependencies, requirements from Legislative Mandates, Bills, and new policies and procedures; develop and conduct training sessions that educate customers, colleagues and stakeholders on business analysis techniques and standards; develop documentation and demos to help customers and IT transition following the changes in policies and procedures.

(5%) Other duties as assigned including but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities

Knowledge of software development life cycle and business analysis methodologies

Knowledge of business and management principles involved in strategic planning

Knowledge of project management principles and practices

Skill in analyzing and evaluating complex information technology applications, policies, issues, legislative mandates, standards, policies and procedures

Skill in gathering input, formulating a plan, providing follow-through and carrying it to fruition

Skill in developing creative and workable solutions to complex problems and issues.

Skill in effective verbal and written communication and presentation skills

Ability to translate user/business needs into technical requirements

Ability to communicate technical instructions to system users

Ability to analyze, evaluate, interpret business requirements and business rules and map / integrate them to technical requirements

Ability to exercise sound judgment in making critical decisions

Ability To Bring About Consensus On Contradicting Views

Ability to analyze and document ambiguous and continuously evolving business needs

Initial Selection Criteria

Registration or Licensure Requirements:

At least 7 years of experience in IT with at least 3-5 years of experience in business analysis work. Experience and education may be substituted for one another.

3-5 years of experience in business analysis work related to software applications that involve development.

Experience in writing Epics and User stories as part of Agile methodology is preferred.

Graduation from an accredited college or university with major coursework in business administration, computer science, management information systems, or a related field is generally preferred.

Additional Information

Requisition ID: 543372

MOS Code

Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at

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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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