Clerk I

Full Time Terrell, TX Texas Health and Human Services

Job Summary

Texas Health and Human Services is seeking candidates for a position of Clerk I on Full Time basis located at Terrell, TX. Do not forget to review the job posting carefully before apply online.

Job Title: Clerk I
Company Name: Texas Health and Human Services
Job Location: Terrell, TX
Job Type: Full Time
Job Category: Government Administration
Job Link Expiry: 2023-04-15
Posted on:

Job Details:

About the job

Job Description

Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The HSCS is comprised of nine psychiatric hospitals located throughout the state, and one youth residential psychiatric center in Waco. The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan.

The Clerk I Performs moderate (entry-level) clerical work in areas such as screening and responding to telephone calls from the public in a professional and courteous manner; handling and processing confidential information; screening and sorting mail and correspondence; assisting in maintaining records within department data bases; and handling special projects depending on experience. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions

  • Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
  • Filing and maintaining file systems.
  • Preparing correspondence.
  • Maintaining logs.
  • Will be cross trained in aspects of Community Relations operations as well as that of Volunteer Services support functions as assigned by the Director of Community Relations.
  • Required to interface with both internal and external customers employing basic professional customer service skills.
  • Ability to work in a manner displaying respectfulness, courteousness, and with a positive professional attitude and demeanor.
  • Minimum amount of housekeeping duties are required of all Community Relations Staff in order to maintain community donations.
  • Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities

  • Knowledge of office procedures and of spelling, grammar, punctuation, and basic math.
  • Ability to prepare and maintain records, files, and reports.
  • Knowledge of general clerical procedures, office administration.
  • Skilled in using a personal computer (achieve 30 WPM and 85% accuracy on a typing test is preferred) and accompanying software (Word, Excel, Outlook) and office equipment (fax, phone, copier, etc).
  • Ability to demonstrate intermediate skill level in creating Word documents, Excel spreadsheets, and database software skills.
  • Must conduct self at all times in a professional manner while interacting with internal and external customers and patients.

Registration Or Licensure Requirements


Initial Selection Criteria

  • A High School diploma or GED is required.
  • One (1) year of work experience in a clerical or secretarial position is preferred.
  • Available to work afterhours, weekends and holidays if requested.

Additional Information

Req# 542858

NOTE: When completing your application, include details about your job experience as it relates to the essential functions, knowledge/skills/abilities, and screening information provided on this Position Description.

Salary Note: The salary offered will follow HHS HR Policy starting salary guidelines which are typically made at or near the minimum of the salary range. For internal applicants, there can be limitations in consideration of applicant’s current classification and salary and is dependent upon available budget.

Note: For program areas that have an approved market rate, the starting salary is considered the minimum of the market rate.

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All of these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process.

COVID-19 Precaution(s)

Personal protective equipment required and provided

Temperature screenings

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Vaccines available for employees

If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Must obtain certification in CPR and TIPS if hired.

MOS Code

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form – Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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